Medical product design that patients trust and professionals rely on

We help clients from global med-tech companies to ambitious start-ups create holistically designed medical and healthcare products. We are 100% focused on design, allowing us to relentlessly focus on medical device product design and healthcare packaging, improving usability, ergonomics and aesthetic refinement.

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Creative product design for medical and healthcare products

Medtech product design and user interfaces

We are experts in medical device design and healthcare packaging. Our human-centred process puts the patient first, whilst also balancing the needs of all stakeholders to ensure the final product drives business success. Our design team work across physical and digital disciplines to deliver holistically designed products that are easy to use.

Patient-centric healthcare packaging and instructions for use

A medical product extends far beyond the device itself. Healthcare packaging must be structural, but it must also be helpful. We have a track record in using medical packaging design to not only improve the user experience, but also reduce user error during set-up.

We also support our clients with Instructions for Use (IFU), Patient Instruction Leaflet (PIL) and Quick Start Guide (QSG) design to ensure complete consistency of patient experience across every touchpoint.

Medical apps and digital design

We leverage our digital User Experience (UX) and User Interface (UI) expertise to design complex yet easy-to-use digital interfaces for medical apps and software.

For connected and wearable medical products, our multi-disciplinary team can design the digital interfaces alongside the physical product.

Prototypes, CGI renders and user study materials

Whether you are conducting external studies or presenting your project internally, we support our clients with physical models, high quality CGI renders, and interactive digital prototypes. These assets make the product real at an early stage of the process, creating stakeholder buy-in and reducing project risk by enabling better quality feedback.

Formative handling studies

We plan, recruit for and run formative studies in the UK and abroad to provide a rich understanding of usability challenges, and provide a clear direction for the design development.

By integrating human factors activities from the very start, we ensure that products are simple and delightful to use.

ISO9001:2015 certified

This certification proves that we have robust design processes in place, which is crucial to ensure that the right documentation is maintained from the start.

We often work within our client’s ISO13485 systems for medical product development, allowing us to work as a seamless extension of the team and expediting the regulatory approval processes.

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“I am very pleased with how the project was carried out. We spent a good amount of time aligning our work and constantly discussing important aspects of the product. I really appreciated Tone's support, and I look forward to further fruitful collaborations.”

Matteo De Donatis, Chief Product Officer at Medirio

“Tone integrated well in our design work-flow with their user-centred design approach. They have been critical in implementing user interaction and user experience as well as helping define our brand.”

Sebastien Cuvelier Mussalian, CEO at Pix Medical

Why work with Tone?

100% focus on design

We focus on what we do best - design. This allows us to build our company entirely around giving our clients the best creative input possible, whether that be through industrial design, usability, ergonomics, apps, packaging or interfaces.

ISO9001:2015 certified

If you're developing a medical product, our ISO9001:2015 certification from BSI gives you the confidence that we have rigorous quality systems in place, and our processes will support your ISO13485 obligations.

You deal with the directors

We promise that every project will be personally led by a company director. This guarantees that our company focus remains squarely on helping our clients drive business success through design, and gives you confidence that communication will be seamless.

Highly collaborative approach

The best results come when communication is frictionless. That's why we put a particular emphasis on working as an extension of your in-house team. We'll be communicating constantly to stay aligned with your project goals.

Seamless integration of physical and digital

Any difference in experience between physical and digital interfaces will cause confusion and harm usability. That's why we work seamlessly across both disciplines, allowing us to bridge the gap and ensure every touchpoint is aligned with our creative and user-centered vision.

Extensive in-house prototyping facilities

Our comprehensive in-house making & prototyping facilities are invaluable to rapidly develop ideas, test concepts and build aesthetic models. We thoroughly validate design ideas and minimise project risks at every stage.

We put lab-level diagnostics in the pockets of patients

Read about how we kept the needs of patients and healthcare professionals at the heart of the project despite significant technical constraints.

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