World class medical product design for innovation driven businesses

We work with clients ranging from global pharma companies to ambitious medtech start-ups, creating holistically designed and easy-to-use medical products through the application of award-winning usability, ergonomics and aesthetic refinement.

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Our Medical Sector Expertise

Diagnostics and Medtech

With experience from desktop diagnostic devices to portable handheld units, we design and test intuitive and highly functional medtech products that have the potential to transform patient care.

Drug Delivery

We have applied our user-centered design methodologies to drug delivery products like inhalers, wearable injectors and more to radically improve usability and reduce psychological barriers to proper use.

Wearables

Wearable devices must be discreet, comfortable, very easy to use, and beautiful. We have leveraged our world-class design expertise to design medical wearables from Orthopaedic aids to fNIRS headbands.

Hospital Equipment and PPE

Our expertise and design process ensures that medical professionals can rely on holistically designed products that are perfectly adapted to their high pressure environment and specific needs. Our work in this sector has gone on to receive international design awards.

Packaging and Test Kits

We see packaging as part of the remedy - and have designed packaging to help patients set up their device, titrate a drug regimen, collect samples for analysis and more. In every case, we carefully craft the patient experience from start to finish.

Design for Ageing

Tone have extensive experience designing medical products for older people and their specific needs. Some of our work in this sector has been exhibited in the Design Museum in Kensington, London and has won international design awards.

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“We're overjoyed with the project. The feedback that we've had from people who have used the product so far and clinicians has been incredibly gratifying.”

Keith Binding, Managing Director at Binding Sciences

“A simply superb job of managing the whole process. Everyone was impressed with the results.”

Dr. Stephen Green, Imperial College London

“Oscar and Matt at Tone expertly led the Industrial Design for EnMovi’s MotionSense 2.0 wearable (...) They quickly delivered elegant and pragmatic solutions that addressed our patient’s needs and we look forward to working with them as our portfolio grows.”

Nick Reddall, Director of Product Development at EnMovi

Our Medical Product Design Capabilities

Medtech product design and user interfaces

We are experts in medical device design and healthcare packaging. Our human-centred process puts the patient first, whilst also balancing the needs of all stakeholders to ensure the final product drives business success. Our design team work across physical and digital disciplines to deliver holistically designed products that are easy to use.

Patient-centric healthcare packaging and instructions for use

A medical product extends far beyond the device itself. Healthcare packaging must be structural, but it must also be helpful. We have a track record in using medical packaging design to not only improve the user experience, but also reduce user error during set-up.

We also support our clients with Instructions for Use (IFU), Patient Instruction Leaflet (PIL) and Quick Start Guide (QSG) design to ensure complete consistency of patient experience across every touchpoint.

Medical apps and digital design

We leverage our digital User Experience (UX) and User Interface (UI) expertise to design complex yet easy-to-use digital interfaces for medical apps and software.

For connected and wearable medical products, our multi-disciplinary team can design the digital interfaces alongside the physical product.

Prototypes, CGI renders and user study materials

Whether you are conducting external studies or presenting your project internally, we support our clients with physical models, high quality CGI renders, and interactive digital prototypes. These assets make the product real at an early stage of the process, creating stakeholder buy-in and reducing project risk by enabling better quality feedback.

Research and Usability Engineering

We work with our trusted and specialist partners to plan, recruit for and run research studies in the UK and abroad to provide a rich understanding of usability challenges, and provide a clear direction for the design development.

Our multidisciplinary designers are experts in designing for usability, and by integrating Human Factors activities from the very start, we ensure that products are simple and delightful to use.

ISO9001:2015 certified

This certification proves that we have robust design processes in place, which is crucial to ensure that the right documentation is maintained from the start.

We often work within our client’s ISO13485 systems for medical product development, allowing us to work as a seamless extension of the team and expediting the regulatory approval processes.

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We put lab-level diagnostics in the pockets of patients

Read about how we kept the needs of patients and healthcare professionals at the heart of the project despite significant technical constraints.

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Why work with Tone?

International award winning design

We have built our company entirely around giving our clients the best creative input possible, whether that be through industrial design, usability, ergonomics, apps, packaging or interfaces.

ISO9001:2015 certified

If you're developing a medical product, our ISO9001:2015 certification from BSI gives you the confidence that we have rigorous quality systems in place, and our processes will support your ISO13485 obligations.

You deal with the directors

We guarantee that every project will be personally led by a director, giving you confidence that the entire company is behind your project from start to finish.

Highly collaborative approach

The best results come when communication is frictionless. That's why we put a particular emphasis on working as an extension of your in-house team. We'll be communicating constantly to stay aligned with your project goals.

Seamless integration of physical and digital

Any difference in experience between physical and digital interfaces will cause confusion and harm usability. That's why we work seamlessly across both disciplines, allowing us to bridge the gap and ensure every touchpoint is aligned with our creative and user-centered vision.

Extensive in-house prototyping facilities

Our comprehensive in-house making & prototyping facilities are invaluable to rapidly develop ideas, test concepts and build aesthetic models. We thoroughly validate design ideas and minimise project risks at every stage.